25 years of innovation


myFABER® Service Management

Service Desk and Workforce 
Management

Product list

We give you the potential to do complicated things simply

SOLUTION FOR COMPANIES IN THE ENERGY, UTILITIES, SERVICE AND MANUFACTURING SECTORS THAT WANT TO MANAGE THEIR PROCESSES, OPERATIONS, RESOURCES AND EMPLOYEES SIMPLY AND EFFECTIVELY

The myFABER® solution provides a set of tools, which ensure the smooth daily operation of companies working in demanding industrial and service sectors.


Because every second of down time means enormous losses, a successful enterprise must meet the demands of performance and efficiency, and manage processes and resources properly, including human resources. These are precisely the criteria that myFABER® monitors, manages, evaluates and optimises using state-of-the-art technologies combined with  know-how proven in an international environment.

In this way, myFABER® reduces operating costs, increases the performance and efficiency of company operations and improves work productivity.


With the myFABER® solution, you can simplify and standardise activities and processes, implement management metrics (including service processes) and increase employee satisfaction. Above all, however, you will always be assured that your people are always in the right place at the right time, with the right information and right equipment.

 When deploying the myFABER® solution at your company, you don’t need to change your business from its foundations. However, you will have the opportunity to completely re-engineer processes, to become an innovator in a conservative environment, and to get a jump on the competition. And that means a jump not just in terms of information, but also in capacity, quality and economics.

 

MODULES OF myFABER®

Automatic planning and resource allocation · Preventative maintenance · Emergency maintenance and incident management · Resource management · Field service management · Service Desk and dispatching · Warehouses and logistics

 

myFABER® IS A MODULAR SYSTEM

It can function independently or within a structured system – both as a subordinate or control system. It can be used for:

 

myFABER® is effective for any company that provides services, and not just to external clients, but also within its own organisation. The three main pillars of the application are optimising work management and processes, a mobile component for employees in the field, and comprehensive tools for Service Desk.

With myFABER® you gain a solution built on 15 years of experience in managing employees, resources, time, tasks and materials in 12 countries worldwide. Whether it‘s varying conditions, different systems of work and mentalities or demanding environments, myFABER® can handle it all, providing employees in the field and at the head office with a tool to achieve flawless performance that is efficient in every way. It brings a welcome change with automated processes and precise information available electronically and in real time in both directions, which contributes to better decision making and planning.

Main benefits of myFABER®

  • More effective management of processes and services
  • Management, planning and optimisation of resources (people, material, machines)  
  • Management and decisions based on current, real and objective criteria and data
  • Better transmission of information electronically without errors
  • Reduction in direct operating costs

For more information

We would like to arrange a meeting with you, on which you will get comprehensive idea about the benefits of our solutions

Our business department should be contacted on phone number +420 597 403 403 or by e-mail: business@kvados.com or via the contact form below.




myFABER® solution in ATALIAN CZ


David Fiala, Head of Business & Infrastructure ATALIAN CZ

“For more than a year, myFABER has been providing full IT support for our needs; we use it to manage the technical administration of buildings. Mobile service technicians always know what they have to do and where, and we can manage their work efficiently, flexibly and quickly. That gives us a competitive advantage that we would not otherwise have...”
David Fiala
Head of Business & Infrastructure ATALIAN CZ 

References 

 

Customers using the myFABER® solution include:


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